"I had a wonderful experience, salesman went out of his way to make sure I was finding what I needed. He also gave great advice on accessories and steered me in the right direction on the proper gear. I would definitely go back and shop again!!!"
"The cycle gear staff has been very helpful with all my riding gear needs"
"Wonderful experience the staff was well inform and very helpful and did all they could do ! My first time in Cycle Gear as a Rider Coach I will recommend as a place to go :)"
"The salesperson was very knowledgeable and friendly. My son and I are from Canada and we had a lot of questions. He answered all of them and made us feel very welcome in the store. He helped us figure out exactly what we did and did not need and explained all the features of the gear we bought. If we are in the area again, we will be sure to stop by this Cycle Gear again."
"The team there is great and help me make the right decision for what I wanted."
"The guy who helped me was so great. I was trying to buy my first helmet ever. I'd read some stuff online and looked at helmets online, but I didn't feel confident enough to buy one without asking advice once I went in to look at options. He helped me find the helmet I had my eye on from the website, but he also showed me some other similar options, some were cheaper and some were more expensive, and he let me try them on and helped me figure out if they fit properly or not. He was able to answer my questions and took great care of me while I was there!"
"I have had a lot of good experiences with them I will get into later in the review. The one that stands out is a American Motorcyclist Assc. membership a buddy who is in the Navy got me as a gift. Its been over a month with it never showing a sign of coming up. I went there once and the person helping me said my email was wrong in their system. I get emails all the time prior to trying the membership. It was a lie to try and make me feel better(which I understand) and they returned it, redid it and still no signs of it showing up. They said I should get an email from the AMA after a day. Its been a month. That is my bad experience. I will bring it up one more time at the store maybe before it becomes a waste of time for me and I will just go through the AMA site.
The good ones would bring the review up if they hadn't lied about bad info.
I have gotten a lot of gear there at the store and they were really helpful. I am a very small rider, 5'4". I am a guy. But mens riding pants legs are way too long for me. They told me womens are the same stuff just shorter. And they are right. Great pants I rode all winter in. I have gotten a lot of gear there with no problems what so ever. Just digital goods dont work. I recommend at least checking out the gear they have there on site. It is a great selection. But what brings this to one star is the failed to deliver 2 times on a digital good and the lie with it."
"Cycle Gear in Castleton is a great shop for all sorts of riding gear, helmets, oil, stands, communication devices etc. The Staff is very helpful and attentive. Dennis, one of the fine associates always greets you with a smile and steers you in the right direction of what you are looking for. Great Shop! Great People! Definitely worth a visit if you haven't done so already. "
"Great staff, great prices and competitive prices. "
"I always enjoy shopping at Cycle Gear. They have great sales all the time and very courteous and helpful sales people."
"The store manager helped us decide on helmets. He was extremely detailed and assisted with sizing. We will definitely be purchasing again. Worth the drive"
"Staff held onto my old shoes when I bought riding shoes because I couldn't transport both home. Went in to get them and they helped with a cover and battery tender. "
"I stopped in a hurry looking for a specific item. They pointed me directly to it, gave me some useful hints, and out the door. "
"We came in to get gift ideas and got superior service and found exactly what we were looking for."
" Thanks to everyone who works at the Castleton Cycle Gear store!!! I've been in the market for a communication system for about year. Last year, I purchased a sub-par (seven-0-7) system and returned it immediately (within 1 week…. Don’t buy)! Cycle gear was totally accommodating, even after they warned me that it would probably not meet my needs. I still was uncertain and decided to wait until I had some serious $$ to purchase a quality product. I was told that both the Sena and Scala systems would do what I need. I heard from a sales employee that Jeff (the manager) just got a Sena 30k and was testing it out. I returned a week later and... This dude walked me through every aspect of that device; He also answered any and every question I had. Even while waiting on other customers, he never rushed me off or made me feel like a “bother”. Other than the price of the Sena 30k and having to have it shipped to me, they made my purchase seemless. Jeff is honestly one of the best people to deal with!!!! He's extremely knowledgeable, un-apposing and completely kind to all of the Cycle Gear customers. Jeff is also probably the friendliest person in all of the motorcycle shops around Indy. If they don't have what you need he'll even point you in the right direction! Go see Jeff and his staff... They are all EXCELLENT and EXCEEDINGLY HELPFUL!!!! "